As we close out the year, we’re thinking about what matters: the work we do together to make health information clearer and make people’s lives better. This year brought challenges, but it also brought opportunities to collaborate with you, our partners, who understand what’s at stake. When we get communication right, people can actually use […]
Plain Language in Action: How to Improve Access to Assistance Programs with Clear Communication
Families who rely on programs, such as SNAP, WIC, or Medicaid, are greatly affected by information that is often confusing. Information on how to apply, renew, or use benefits can be full of jargon, long sentences, and complicated steps. So, let’s talk about how to make programs easier to access for the families who need […]
Our Health Literacy Wish List for the Year Ahead
As we approach the end of Health Literacy Month, we wanted to share our health literacy wish list for the year to come. These big dreams and priorities have the potential to transform health systems and improve health outcomes for those we serve. If any of these ideas spark your interest, let us know so we can […]
Improving Data Collection with Health Literacy: How to Create Surveys that are Readable, Understandable, and Actionable
In this series, we reviewed how to make your survey easy to answer. Now that you have your tool, how do you know your users will be able to understand and use it so you can collect accurate data? In this last installment of our survey series, we’ll review how to make sure surveys and forms […]
How to Create Surveys That Are Easy to Answer
Last month, we talked about why clear surveys and forms are so important. Now, in our next installment of this 3-part survey series, we’re digging into the how. How can we use health literacy best practices to create surveys and forms that are easy to read and answer? Let’s walk through some practical tips to help you […]
Improving Data Collection with Health Literacy: Why We Need Clear Surveys and What’s at Stake
Being able to fill out forms, surveys, and other data-collection materials is an important health literacy skill. When people don’t understand how to fill out a form, they may not provide the information you need.
Can AI Write Effectively in Plain Language? We Tested a Custom Model to Find Out
Like many in the health literacy world, we’ve been curious about how artificial intelligence (AI) could support our work. So we created our own custom AI plain language editor using ChatGPT.