As we close out the year, we’re thinking about what matters: the work we do together to make health information clearer and make people’s lives better. This year brought challenges, but it also brought opportunities to collaborate with you, our partners, who understand what’s at stake. When we get communication right, people can actually use […]

Families who rely on programs, such as SNAP, WIC, or Medicaid, are greatly affected by information that is often confusing. Information on how to apply, renew, or use benefits can be full of jargon, long sentences, and complicated steps. So, let’s talk about how to make programs easier to access for the families who need […]

As we approach the end of Health Literacy Month, we wanted to share our health literacy wish list for the year to come. These big dreams and priorities have the potential to transform health systems and improve health outcomes for those we serve. If any of these ideas spark your interest, let us know so we can […]

In this series, we reviewed how to make your survey easy to answer. Now that you have your tool, how do you know your users will be able to understand and use it so you can collect accurate data? In this last installment of our survey series, we’ll review how to make sure surveys and forms […]