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Teach Back

The following videos were produced to train family medicine residents to use Teach-Back. Teach-Back is a communication technique that promotes understanding between health care providers and patients. It is a method of asking patients to repeat in their own words what they need to know or do, in a non-shaming way. It is NOT a test of the patient, but of how well health care providers explained a concept or instructions. Teach-Back gives providers a chance to check for understanding and, if necessary, re-teach the information. Improving communication with patients can lead to improved treatment outcomes when patients understand fully what they need to know.

The Teach-Back model components were taken from the Health Literacy Universal Precautions Toolkit, AHRQ. The videos were produced with funds from HRSA Grant 211* G1-375662-02, administered by the Division of Research and Practice Improvement, UAMS Center for Rural Health. They are free to use in non-commercial, academic applications under a Creative Commons 3.0 License.

TEACH-BACK WITH PATIENT 1

TEACH-BACK WITH PATIENT 2

PRODUCTION CREDITS FOR TEACH-BACK VIDEOS:

  • Justin Villines, MBA, HCM, UAMS Center for Rural Health, Division of Research and Practice Improvement
  • Kristie Hadden, PhD, UAMS Center for Health Literacy
  • Philip Walter, UAMS Regional Programs
  • William Mitchell, UAMS Regional Programs