UAMS.EDU

Health Literacy Training

Research suggests that addressing health literacy and patient-provider communication in your organization can lower costs and improve:

  • Quality and care related to PCMH, Joint Commission, and Meaningful Use standards
  • Patient safety
  • Patient satisfaction
  • Adherence to treatment
  • Health outcomes
  • Organizational efficiency related to communication

We offer engaging training, customized to the needs of your organization on various health literacy issues including:

  • Plain language for effective written and/or oral communication
  • Teach-back to confirm understanding with patients
  • Numeracy best practices to help patients with numbers in healthcare
  • Implementing Health Literacy Universal Precautions best practices

Contact Tina Moore  to design a training program tailored to your needs.