Kristie Hadden, PhD, Executive Director
Dr. Hadden is executive director and principal investigator for CHL, where she conducts health literacy research and participates in policy initiatives to improve health literacy in Arkansas. She has served as vice chair of the Partnership for Health Literacy in Arkansas and chair of the Health Literacy Research Think Tank, as well as an honorary fellow of the Arkansas Society of Public Health Educators. Dr. Hadden recently received a Chancellor’s Circle award to establish the UAMS Center for Health Literacy. She holds the Carl L. Nelson Endowed Chair for Creativity in Orthopaedics at UAMS and her research is funded by NIH. Dr. Hadden holds a bachelor’s degree in communication disorders from Radford University in Radford, Va., and a master’s degree in speech-language pathology from UAMS. She practiced as a speech-language pathologist and augmentative communication specialist and as the state director of programs for March of Dimes, then earned a PhD in health promotion and prevention research at UAMS.
Contact Dr. Hadden
Phone: (501) 686-2594
Alison Caballero, MPH, CHES, CRS, Director of Programs
After completing an undergraduate degree in health education from the University of Central Arkansas, Alison managed a statewide prevention workforce development initiative at the University of Arkansas at Little Rock. She later completed a prevention fellowship with the US Department of Health and Human Services. At UAMS, Alison has led the Patient Education department and earned a master’s degree in public health. Since then, her professional roles in health care have focused on infant safety research and education, medical administration, project management, and major gifts fundraising. Alison is a certified health education specialist and a certified research specialist. In her current role, Alison oversees CHL programs and services offered within UAMS and for external collaborators, including plain language assessment and editing, patient tools development, and field testing of materials. If your organization is interested in learning more about our services and their potential impact on your practice (e.g., meeting performance metrics, improving patient-provider communication), please contact Alison.
Phone: (501) 686-5463
Nancy Dockter, MPH, Plain Language Coordinator
Nancy earned a master of public health degree in 2006 from UAMS and has a bachelor’s degree in psychology from the University of Kentucky. She has a background in technical writing and journalism and has worked as a freelance writer and news reporter in central Arkansas. Since 2002, she has held several positions at UAMS, which have entailed writing, editing, and project management. Positions included editor and research assistant in the Department of Psychiatry, research assistant/associate in the Department of Health Policy & Management and Office of Community-Based Public Health, and diversity process coordinator in the Center for Diversity Affairs. Before joining CHL, she worked as assistant dean for communications and external affairs at the UAMS Fay W. Boozman College of Public Health.
Phone: (501) 526-7584
Jennifer Gan, MBA, Program Manager
Jennifer manages Dr. Hadden’s NIH funded grant as a Program Manager. In this role, she works with six UAMS Regional Medical Centers to test the effectiveness of a diabetes educational and behavioral intervention. Jennifer previously worked as deputy director of clinical research for a clinic in California specializing in the treatment of neuropsychiatric disorders. She relocated to Arkansas in 2016 and is enjoying applying her experience and training to advance CHL’s clinical research objectives.
Jennifer has managed multiple clinical research projects, surgical resident educational research, and an international robot-assisted laparoscopic surgical training program at the University of California Irvine (UCI). She also worked at the UCI Center for Educational Partnerships, where she managed a statewide program to increase the engagement of underrepresented minorities in STEM research on UC campuses as well as a summer camp for gifted students. Jennifer has an undergraduate degree in sociology from UCI and a master’s degree from the Health Care Executive MBA program at UCI’s Paul Merage School of Business.
Phone: (501) 296-1567
Katie Leath, MPH, Program Administrator, Health Literacy Services and Communications
Katie received a bachelor’s degree in business administration/marketing with a minor in art/graphic design from the University of Central Arkansas in 2007. She graduated with honors from UAMS with a master of public health degree in 2016. She will graduate from the University of Arkansas at Little Rock in 2017 with a master’s degree in applied communication studies. Before joining CHL, Katie worked at the Arkansas Center for Health Improvement, where she worked on research and evaluation projects including the evaluations of the Child Wellness Intervention Project, Coordinated School Health Program, Graduated Driver License Law, and the Arkansas Health Care Independence Program (Private Option).
Phone: (501) 686-2579
Latrina Prince, EdD, Instructor
Latrina has worked in research at UAMS for more than 10 years. She is certified by UAMS as a research specialist and as a grants manager. Latrina joined the UAMS Health Literacy program in 2013 as a research associate and assists Dr. Hadden with research-related activities. Latrina has a bachelor’s degree in business from the University of Arkansas at Little Rock and a master’s degree in education from the University of Arkansas at Fayetteville. She has recently completed a doctoral degree in education from University of Arkansas at Fayetteville. Latrina’s research agenda and expertise are in organizational health literacy and disparities.
Phone: (501) 686-5044
Maria Ruvalcaba, Program Administrator, Spanish Health Literacy Services
Maria is a bilingual, certified medical interpreter with over 15 years of experience as a liaison between families and healthcare service providers. Throughout her career, Maria has served in many capacities, which have involved all aspects of health education and promotion, at state agencies and non-profit organizations in Arkansas. Positions included family advocate, health promotion and outreach coordinator, enhanced health service specialist, support group facilitator, first aid and cardio-pulmonary resuscitation instructor, and health services and education advisory committee coordinator. Most recently, she was the health resource specialist at UAMS Head Start. Maria earned a bachelor’s degree in social work from the University of Arkansas at Little Rock and is enrolled in the public health certificate program at the UAMS Fay W. Boozman College of Public Health.
Phone: (501) 296-1571
Andrea Roy, Assistant Director of Operations
Andrea obtained her Bachelor of Business Administration from UALR. Andrea has an extensive background in human resources and financial management. She has also worked in various administrative roles in her 31 years of service to UAMS. This experience includes budget administration, human resources, student and educational services, and financial administration. Prior to joining the Center for Health Literacy, Andrea worked at the Arkansas Center for Health Improvement where she served as the Fiscal Manager. She provided overall management of the department’s financials and budget development as well as monitoring of grants, contracts, travel, procurement and human resource management.
Phone: (501) 686-6264
Chris Trudeau, JD, Associate Professor
Chris has a dual appointment at UAMS and the University of Arkansas at Little Rock William H. Bowen School of Law. At UAMS, his focus is on health communications research, plain language writing, and teaching health law and communication courses. Chris is a nationally known advocate for plain language in law, health care, government, and business. He received a grant from Lexus/Nexus to conduct research on public preferences for plain language, which was the first US study of its kind. Chris frequently presents at conferences, including those of the Food and Drug Administration, the Centers for Disease Control and Prevention, and the National Academy of Sciences, Engineering, and Medicine. Chris came to CHL from Western Michigan University Thomas M. Cooley Law School, where he served as faculty for more than13 years and carved out a niche as one of the only health literacy lawyers in the country. He holds a bachelor’s degree from Michigan State University and a juris doctorate, summa cum laude, from Western Michigan University.
Phone: (501) 686-5765